Shipping Policy
Shipping Policy
Thank you for shopping with electricgo-kart LLC (electricgo-kart.shop). Because electric go-karts are large, heavy items, they ship as oversized freight. Please read the details below so you know exactly what to expect.
Processing time
Orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or U.S. holidays are processed on the next business day.
Delivery time
Estimated delivery is 7–10 business days from the date your order ships. Delivery times are estimates and may vary slightly depending on your location, carrier capacity, and weather conditions.
Shipping costs
Shipping costs are calculated at checkout based on your delivery address and the size and weight of your order. Any applicable shipping charges are shown before you complete your purchase.
Large / freight shipments
- Oversized items are delivered by a freight carrier. The carrier will typically contact you by phone to schedule a delivery window, so please provide an accurate phone number at checkout.
- Standard freight delivery is curbside. The driver is not required to bring the item inside your home or garage.
- Please inspect the packaging upon delivery. If the box is visibly damaged, note it on the carrier's delivery receipt and contact us within 48 hours with photos.
Tracking
Once your order ships you will receive a confirmation email with a tracking number. Tracking information may take 24–48 hours to update.
Shipping address
Please double-check your shipping address before placing your order. We are not responsible for delays or losses caused by an incorrect or incomplete address. We cannot deliver to P.O. boxes.
Questions?
Email us at support@electricgo-kart.shop or call +1 (202) 893-9822.
electricgo-kart LLC
106 Monroe Street
Tallassee, Alabama 36078
United States